PRIVACY POLICY

Effective Date: July 2024

At BIXCRM, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and secure your information.

BIXCRM ("we," "us," or "our") provides a customer relationship management (CRM) software and related services. This Privacy Policy applies to our website at (link unavailable) and our services.

We collect the following types of personal data:

- Contact information (name, email, phone number, address)

- Login credentials (username, password)

- Payment information (credit card details, billing address)

- Customer Data (data uploaded or stored by Users)

- Usage data (browser type, IP address, cookies)

We collect personal data:

- Directly from you (registration, contact forms, support requests)

- Automatically (cookies, log files, analytics tools)

- From third-party services (payment processors, integrations)

We use personal data for:

- Providing and improving our services

- Communicating with you

- Processing payments

- Enhancing security and fraud prevention

- Compliance with legal obligations

We may share personal data with:

- Service providers (payment processors, hosting services)

- Business partners (integrations, affiliates)

- Law enforcement agencies (as required by law)

- Successors or assigns (in case of merger or acquisition)

We implement industry-standard security measures to protect personal data, including:

- Encryption

- Firewalls

- Access controls

- Regular security audits

We retain personal data for:

- As long as your account is active - As needed for legal or business purposes

- According to our data retention policies

8. Your Rights

You have the right to:

- Access and correct your personal data

- Request data deletion

- Object to processing

- Lodge a complaint with relevant authorities

We use cookies to:

- Enhance user experience

- Track usage analytics

- Provide targeted advertising

We reserve the right to update this Privacy Policy. Changes will be effective upon posting.

For questions or concerns, please contact our Data Protection Officer at:

Email: Support

This Privacy Policy shall be governed by and construed in accordance with Pakistani law.

By using BIXCRM, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.